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When do you ask for a certified copy of my identification document?
We ask for a certified copy of your identification document when your online ID verification fails during account creation.
If your account type is SMSF, trust or company, we require a certified copy of certain other documents. We will provide you with the details during your onboarding.
Refer our Certifying the Identification Document page for details on the nature of the identity document that we request.
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